Account management
Articles in this collection
- Do my unused credits carry over?
Word scan credits are refreshed at the beginning of each billing cycle. This means that any unused credits from the previous month do not carry over to the next month.Each of our plans includes a fixed number of word scan credits that are replenished
- How do I cancel my subscription?
Note: If you're on a free trial plan, there's no need to cancel your subscription. It will expire automatically at the end of the trial period, and you will not be charged.If you no longer need your Winston AI plan, you can cancel your subscription q
- How to Delete Your Winston AI Account
Before deleting your account, please note:Your account will be placed in a deletion queue and permanently deleted after 3 days. During that period, it can be reactivated at any time.This action permanently erases all your personal data and cannot be
- How do I pause my subscription?
Pause your Winston AI monthly subscription for up to six months with no billing during the pause. Easily resume anytime or let billing auto-resume after pause ends.