# Winston AI Help Center ## Basic information - [Winston AI vs. the Winston AI Developer API](https://help.gowinston.ai/basic-information/winston-ai-vs-the-winston-ai-developer-api): Winston AI actually lives in two places.app.gowinston.ai is the everyday web app. You log in, paste or upload your text or images, and Winston AI tells you how likely they were generated by AI. It's point-and-click, with reports you can download and... - [Who can use Winston AI?](https://help.gowinston.ai/basic-information/who-can-use-winston-ai): Winston helps educators, content creators, and marketers check content originality, detect plagiarism, and identify if it's human or AI generated quickly and accurately. ## Account management - [Do my unused credits carry over?](https://help.gowinston.ai/account-management/do-my-unused-credits-carry-over): Word scan credits are refreshed at the beginning of each billing cycle. This means that any unused credits from the previous month do not carry over to the next month.Each of our plans includes a fixed number of word scan credits that are... - [How do I cancel my subscription?](https://help.gowinston.ai/account-management/how-do-i-cancel-my-subscription): Note: If you're on a free trial plan, there's no need to cancel your subscription. It will expire automatically at the end of the trial period, and you will not be charged.If you no longer need your Winston AI plan, you can cancel your subscription... - [How to Delete Your Winston AI Account](https://help.gowinston.ai/account-management/how-to-delete-your-winston-ai-account): Before deleting your account, please note:Your account will be placed in a deletion queue and permanently deleted after 3 days. During that period, it can be reactivated at any time.This action permanently erases all your personal data and cannot be... - [How do I pause my subscription?](https://help.gowinston.ai/account-management/how-do-i-pause-my-subscription): Pause your Winston AI monthly subscription for up to six months with no billing during the pause. Easily resume anytime or let billing auto-resume after pause ends. ## Privacy matters - [Does Winston AI have any certifications for data handling?](https://help.gowinston.ai/privacy-matters/does-winston-ai-have-any-certifications-for-data-handling): Winston AI is SOC 2 Type 2 and CASA Type 2 certified, ensuring top-tier data security, privacy, and compliance for a trusted cloud-based platform. - [Is Winston AI secure, and what compliance standards does it follow?](https://help.gowinston.ai/privacy-matters/is-winston-ai-secure-and-what-compliance-standards-does-it-follow): Winston AI ensures top-tier security with GDPR compliance and SOC 2 Type 2 certification, protecting your data privacy and sensitive information confidently. - [How to Delete Your Winston AI Account](https://help.gowinston.ai/account-management/how-to-delete-your-winston-ai-account): Before deleting your account, please note:Your account will be placed in a deletion queue and permanently deleted after 3 days. During that period, it can be reactivated at any time.This action permanently erases all your personal data and cannot be... - [Does Winston AI save my scanned documents?](https://help.gowinston.ai/privacy-matters/does-winston-ai-save-my-scanned-documents): Learn when Winston AI stores submitted documents, how long content remains available, and what happens after a report or account is deleted. - [Does Winston AI share the scan results with any of its partners of affiliates?](https://help.gowinston.ai/privacy-matters/does-winston-ai-share-the-scan-results-with-any-of-its-partners-of-affiliates): Winston AI ensures complete data privacy by not sharing any scanned data with third parties, businesses, or affiliates. Secure your information today. - [Does Winston AI use my scanned documents to improve its data?](https://help.gowinston.ai/privacy-matters/does-winston-ai-use-my-scanned-documents-to-improve-its-data): Winston AI ensures 100% secure, encrypted, and confidential document scanning without using your data to improve its models. Your privacy is our priority. - [Are my documents private?](https://help.gowinston.ai/privacy-matters/are-my-documents-private): Learn how Winston AI stores, encrypts, processes, and deletes uploaded documents, and how to exercise your privacy rights. ## Getting started - [Which languages does Winston AI work with?](https://help.gowinston.ai/getting-started/which-languages-does-winston-ai-work-with): See the languages currently supported by Winston AI's text detector and learn how language, translation, and text length can affect results. - [What does Winston AI do exactly?](https://help.gowinston.ai/getting-started/what-does-winston-ai-do-exactly): Winston AI offers accurate AI detection, plagiarism checks, writing enhancement, and secure document management to ensure content authenticity and quality for businesses and educators. - [How to Use Winston AI for Text Analysis](https://help.gowinston.ai/getting-started/how-to-use-winston-ai-for-text-analysis): Detect AI-generated content, check plagiarism, and enhance your writing quality effortlessly with Winston AI, the ultimate content analysis tool. - [How to Use Winston AI for Image Analysis](https://help.gowinston.ai/getting-started/how-to-use-winston-ai-for-image-analysis): Detect AI-generated or human-made images with Winston AI’s advanced image analysis, metadata extraction, and deep forensic tools for accurate provenance verification. ## Pricing - [How much does it cost?](https://help.gowinston.ai/pricing/how-much-does-it-cost): Compare Winston AI's Free, Essential, Advanced, and Elite plans, including current monthly and annual pricing and scan credits. - [Do I need to sign a long term contract?](https://help.gowinston.ai/pricing/do-i-need-to-sign-a-long-term-contract): Cancel your monthly plan anytime with ease. Enjoy discounted rates with our flexible annual plans tailored to fit your needs. ## Understanding Winston AI - [How do we interpret the results from an AI text scan?](https://help.gowinston.ai/understanding-winston-ai/how-do-we-interpret-the-results-from-an-ai-text-scan): Learn how to interpret Winston AI's Human Score, AI Prediction Map, highlighted sentences, and uncertain or unexpected scan results. - [What's the difference between Plagiarism Detection and AI detection?](https://help.gowinston.ai/understanding-winston-ai/whats-the-difference-between-plagiarism-detection-and-ai-detection): Discover how plagiarism detection and AI detection tools help identify unoriginal content and ensure proper credit is given in text and media. - [What types of content can I scan with Winston AI?](https://help.gowinston.ai/understanding-winston-ai/what-types-of-content-can-i-scan-with-winston-ai): Learn which content types work best for AI detection, plagiarism checking, and writing feedback in Winston AI — and which types produce less reliable results. - [What types of images can I scan with Winston AI?](https://help.gowinston.ai/understanding-winston-ai/what-types-of-images-can-i-scan-with-winston-ai): Learn which image types work best with Winston AI's Basic and Advanced image scanners, how credits are used, and what affects detection accuracy. ## HUMN-1 Website Certification - [Why should I get a HUMN-1 certification for my website?](https://help.gowinston.ai/humn-1-website-certification/why-should-i-get-a-humn-1-certification-for-my-website): Get certified to build trust, boost SEO with human-authored content, and stay ahead of competitors using AI-generated text shortcuts in today’s digital landscape. - [How can I get a HUMN-1 certification for my website or blog?](https://help.gowinston.ai/humn-1-website-certification/how-can-i-get-a-humn-1-certification-for-my-website-or-blog): Get your HUMN-1 certification fast with our easy site connection via WordPress or Sitemap. Quick audit and expert support included. Sign up today! - [What is the HUMN-1 certification?](https://help.gowinston.ai/humn-1-website-certification/what-is-the-humn-1-certification): HUMN-1 certifies websites with human-created, original content using Winston AI’s advanced detection model for authentic and trustworthy online material. ## Understanding AI detection - [What is an AI content detector?](https://help.gowinston.ai/understanding-ai-detection/what-is-an-ai-content-detector): Learn what an AI content detector does, how it differs from plagiarism checking, what its scores mean, and how to use results responsibly. - [How do AI detectors work?](https://help.gowinston.ai/understanding-ai-detection/how-do-ai-detectors-work): Learn how AI detectors analyze writing patterns, classify text, and produce human or AI scores, plus what affects the reliability of the result. - [Are AI detection tools accurate?](https://help.gowinston.ai/understanding-ai-detection/are-ai-detection-tools-accurate): Discover Winston AI, the leading AI detector with a 99.98% accuracy rate in identifying AI-generated content from top tools like ChatGPT and Claude. - [Can teachers detect if you used an AI assistant like ChatGPT for schoolwork?](https://help.gowinston.ai/understanding-ai-detection/can-teachers-detect-if-you-used-an-ai-assistant-like-chatgpt-for-schoolwork): Learn how teachers can review possible AI use using writing evidence, student conversations, source checks, and responsible AI detection. - [Does Google detect AI content?](https://help.gowinston.ai/understanding-ai-detection/does-google-detect-ai-content): Learn whether Google detects AI-generated content, how AI content affects rankings, and what Google considers helpful content or scaled spam. - [Independent Studies & Third-Party Validation](https://help.gowinston.ai/understanding-ai-detection/independent-studies-third-party-validation): Review credible external studies that directly tested Winston AI, including researchers, publication details, compared detectors, results, study limitations, and original citations. - [Independent AI Detector Accuracy Benchmarks](https://help.gowinston.ai/understanding-ai-detection/independent-ai-detector-accuracy-benchmarks): Compare Winston AI with GPTZero, Originality.ai, Pangram, ZeroGPT, Sapling, and Smodin using clearly labeled third-party and vendor-run benchmarks. - [False Positive Rates & Human-Writing Accuracy](https://help.gowinston.ai/understanding-ai-detection/false-positive-rates-human-writing-accuracy): See Winston AI's published false-positive rates, human-writing accuracy, verified-human category results, evaluation scope, and evidence status.